We’re a leading eyecare provider and so our patients expect a first-class experience when they speak to us. They’re our priority, and so our contact centre colleagues need to be caring and empathetic. They’re good team players, yet they’re also able to focus on their individual goals while always acting in their patients’ best interests. Most of all, they’re fantastic telephone ambassadors for Optical Express.
We’ve invested more than £500 million in state of the art technology, so that our surgeons use advanced equipment from market leaders like Carl Zeiss and Johnson & Johnson Vision.