Retail

The career progression you’re looking for is available at Optical Express

Optometrists
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Fantastic opportunities

The people in our retail stores are the face of our business. Patient-focused, they place the diverse needs of our patients at the centre of everything they do while striving for commercial excellence.

Thanks to our focus on training and development, the career progression you’re looking for is available at Optical Express.

Our network of stores across the UK and Ireland offer fantastic opportunities for personal fulfilment and professional development. From Patient Advisors to Optical Assistants, and from Dispensing Opticians to Assistant Managers and Store Managers, if you’d like to take your career in retail to a different level, then simply get in touch now.

Career Journeys

Looking to take your career to the next level? We can help.
Optical Express is committed to supporting you at every stage of your career, helping you grow and develop.

Take your career to new heights with the UK’s only complete eyecare provider.

Bobby Wilks

Regional Manager

At 19, I’d had a few jobs, but was looking for something with a technical aspect that I could make a career out of. When the chance to become an Optical Assistant at Optical Express arose, I applied straight away.

That was in 2008. I started at Shipley and liked the job immediately, learning how to conduct patient consultations and building up our refractive figures. After covering at Preston as a Patient Advisor, I was given the role there. 18 months later, I moved to the Leeds store, motivated to be the best PA in the region.

Optical Express offered to pay for my dispensing optician course, and I started studying with three colleagues at Bradford College. We graduated in December 2015, and I was subsequently promoted to Regional Manager Designate. It was a steep learning curve and I needed a lot of coaching from senior management in order to become more confident in what I was doing. After a lot of hard work I became Regional Manager earlier this year, looking after my region’s performance in everything from sales to security and from audits to banking.

I really believe that, without the support and investment that Optical Express has given me, I wouldn’t have been able to live up to my potential.

The Best In Customer Care

Our store teams across the UK and Ireland are the public face of Optical Express. Comprising full and part-time roles including Dispensing Optician, Area Manager, Store Manager, Assistant Store Manager, Patient Advisor, Optical Advisor, Receptionist and Cleaner, in each of our branches the close-knit team works together to provide exemplary customer service and ensure the smooth-running of their store. Building genuine rapport and acting to meet the needs of the customer are vital attributes. In return, colleagues in our stores can expect fun incentives and great opportunities for career progression.