Eight years ago, Neil joined Optical Express as an Optical Assistant in our Barnsley clinic. He can now proudly say that he is Clinic Manager of our Sheffield branch, demonstrating his hard work and determination to succeed while working his way up the ladder with us.
“I love the buzz of our fast paced environment.” Neil explains when asked about what he likes most about his role. “Each day there’s a new challenge – which I love to overcome! I also gain a lot of satisfaction from seeing my team grow.”
Being responsible for a clinic is no easy task. So how does Neil begin his day?
“I set my team up to win. I give them feedback on current performance and brief them on my expectations for the day ahead. I make sure to arrive nice and early to ensure I get a head start. Generally, day to day tasks involve staff development, coaching exercises, handling patient queries and ensuring that myself and the team are always providing the best care and service to our patients.”
So, what advice would Neil give those joining Optical Express? “Work hard and believe in what we do. We’re in a truly unique working environment where we can genuinely change lives for the better. I would also advise anyone to harness the opportunities put in front of them. Grab any opportunity that you can to grow, then success will follow!”
If you are interested in joining the Optical Express family and gaining access to our industry leading training, then contact our Recruitment team who’ll be happy to let you know what opportunities we have across the UK and what other development opportunities we can offer you. You can contact us at firstname.lastname@example.org or 01236 795146.